All Core Market ERP App Transportation Account & Security
ERP App

How to Add a Product (Business / ERP)

Add a new product to your catalog - name, category, photo, pricing, and optional variants - from the MPAZI App.

Core Market

How to List an Item or Service (Individual Seller)

Open your own store on Core Market and list something you own for sale, or a bookable service - no business registration needed.

Core Market

How to Upload (or Resubmit) Payment Proof

After paying a seller by Mobile Money or Bank Transfer, submit the payer name, phone/account, and transaction reference so they can confirm your order.

Core Market

How to Track Your Package in Real Time

Follow your delivery live using the tracking link - no account or login required.

Core Market

How to Message a Seller (or Buyer) Before Buying

Ask questions about a listing directly, and share a photo or PDF if it helps - like a payment screenshot or a document.

Account & Security

How to Install MPAZI on Your Phone or Desktop

Add MPAZI App or Core Market to your home screen and use it like a normal app - no App Store or Play Store needed.

ERP App

How to Use the Payment Review Page (ERP Staff)

Review and act on marketplace orders where a customer submitted payment proof but nobody at your company confirmed it in time.

ERP App

How to Pack an Order and Assign a Delivery Carrier

Once an order is paid, pack it and let MPAZI find a delivery company that can actually carry it to the customer.

Transportation

How to Register Your Delivery Company and Fleet

Sign up as a logistics provider and list your vehicles so MPAZI can start matching you with delivery jobs.

Transportation

How to Manage Your Incoming Manifest

Confirm pickup and delivery for jobs booked to your company, and see your full shipment history.

Core Market

What Happens if a Seller Doesn't Confirm Payment?

If a seller stalls after you've submitted Mobile Money or Bank Transfer proof, the order escalates to platform staff automatically - you don't have to chase anyone.

Core Market

How to Confirm Item Receipt

After an individual seller ships your order, confirm you've received it to complete the purchase.

Core Market

How to Browse, Filter, and Add Items to Your Cart

Search Core Market, narrow results by category, seller type, and price, then add items from multiple sellers to one cart.

ERP App

How to Manage Inventory Across Multiple Warehouses

See stock levels, values, and movement across every warehouse from one dashboard, and adjust stock when counts don't match reality.

ERP App

How to Create Purchase Orders and Receive Supplier Goods

Order stock from a supplier, then check it in against the original order when it arrives.

ERP App

How to Issue Invoices and Record Walk-in Cash Sales

Record a sale to a customer - whether it's a walk-in cash purchase or an invoiced order - directly from MPAZI App.

ERP App

How to Chat with Marketplace Customers (ERP Staff)

Respond to Core Market shoppers messaging your company directly, including any photos or PDFs they attach.

Transportation

How to Set Delivery Pricing

Set a base fee, per-kilometer rate, and per-kilogram rate for each of your vehicle types so MPAZI can quote and match jobs to you.

Account & Security

How to Manage Staff Roles and Permissions

Control what each staff member can see and do in MPAZI App using roles like Administrator, Manager, Accountant, and Warehouse Staff.

Account & Security

How to Use the Practice Sandbox for Staff Training

Train new staff or try out workflows in a full copy of MPAZI App that never touches your real business data.